Select Portfolio Servicing, Inc Mortgage Complaint

Conventional fixed mortgage Loan servicing, payments, escrow account

Select Portfolio Servicing, Inc Mortgage department,

Conventional fixed mortgage Loan servicing, payments, escrow account Michigan

- sold our mortgage to Select Servicing Portfolio and our first payment was to be sent to SPS by -. Our payments were current when we were with - but when the new company took over they stated we were a month behind. We sent the full payment to catch up the mortgage and they are still saying we are behind on our mortgage. We send weekly payments because my husband gets paid weekly. Before the sale our mortgage our payments were to be $560.00 with - and due - but SPS is stating our payments are to be $690.00. They had our - taxes as - which was correct, until we requested a reanalysis, and SPS is claiming our - taxes as $1100.00 when they are only $420.00. New tax bills were submitted to them, at which time we asked for a Escrow Re-Analysis at which time they changed our - tax amount to our winter tax amount but they are still claiming our winter taxes as $1100.00, which is over 4 times the amount they actually are. I have called several times and they refuse to get the tax information corrected. Please help us

Select Portfolio Servicing, Inc customer in Michigan
Sep 28, 2016

* Source: CFPB Complaint Database

Select Portfolio Servicing, Inc response to complaint:
Closed with explanation

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