Barclays PLC Credit Card Complaint

Barclays PLC Credit card department,

California

On - -, 2016 I received an e-mail from - - with a promotion : Earn a $100.00 Cash Back Bonus with the Upromise -. I clicked on the link to that offer and I applied for this offer with Barclaycard on line. For some unknown reason I did not received an immediate approval. Instead I received a letter via - Mail asking me to contact their customer service via telephone in order to verify my information. On - -, 2016 I did placed a call to the number listed on the letter : -, and I spoke with -, her operator no. is -. I am a naturalized - citizen of - descent. I do speak with a clear accent. After I answered a number of


I told - that this is the first time that any back has requested for such information from me and asked her if this is customary for Barclaycard to request from all individuals who apply for a credit card. She told me that this information is requested of me, otherwise I will receive no credit card from Barclaycard. I asked - once again if she requested this exact information to be provided via - Mail from all the individuals who apply for any of their credit cards. She refused to answer that question. I then asked her if my foreigner accent had anything to do with her request to provide Barclaycard with copies of my social security card and driver license. She refused to answer. I then informed her that I feel discriminated against because of my national origin, and that I want to speak with her supervisor. She told me that her supervisor will tell me the same exact thing and I could just chose not to send the information to them and no credit card will be issued to me. I once again insisted that she transfers me over to her supervisor which she finally did. The supervisor came on the line after many minutes of waiting. His name was - - and his operator number is -. I told - that I want to lodge a discrimination complaint against his company and the operator I just spoke to due to the fact that I have been singled out to provide additional proof of identity because I speak with a foreigner accent. - denied of that taking place. I asked him also if it is customary for all the individuals who apply on line with Barclaycard to later on send by - Mail copies of the social security card and driver license. he told me " no ''. This proves that I have been discriminated against based upon my national origin by the creditcard company. I have excellent credit history, my last credit score was - and I have never been treated so badly by any other bank or credit card company before.