Citibank Prepaid Card Complaint

Citibank Prepaid card department,

Gift or merchant card Fraud or scam Texas

I received a Pre-Paid Citi Card ( debit - ) due to a large purchase of a - dishwasher. The card was a $200.00 pre-paid card. I assumed that I could only charge $200.00 and that would deplete the card to zero. Any additional amount that takes me beyond the $200.00 limit should be declined. However, that is not the case apparently. These pre-paid cards are being sold as a " pre-paid '' card, when in fact you can go negative on your balance. Essentially charging more than the limit you are given. Citi-Prepaid says that this happens if there is a charge pending and another charge hits while the other - is pending. Irrelevant in my opinion. This is fraudulent and should NOT be allowed to happen. I had to speak to - different people with - different companies to try to resolve this - Citi Prepaid Customer Support and the " corporate office '' that they transferred me to. I was transferred back and forth, disconnected 3 times, and spoke with - different supervisors. No one could resolve my issue. I have a NEGATIVE balance on my card of $16.00. Consumers should be protected from this type of activity. This is actually a scam being run my credit card companies and should be stopped.