JPMorgan Chase & Co. Credit Card Complaint

Transaction issue

JPMorgan Chase & Co. Credit card department,

Transaction issue California

I authorized - to auto-charge my account for $60.00 when i was abroad and gave them Chase credit card info. My - phone number is - and - account is -. They charged my account $300.00. I called and they said it was for a " line transfer charge ''. At no point when I was setting up my account was I informed of a " line transfer charge '' by -. I would like the $240.00 back since at no point at all was I told of this charge, and it was charged to my credit card without my approval. Since - says all calls are recorded, they should go back and check their call logs and show if at any point I was told about this $240.00 charge.

JPMorgan Chase & Co. customer in California
Sep 19, 2016

* Source: CFPB Complaint Database

JPMorgan Chase & Co. response to complaint:
Closed with explanation

Get Help

Get personal financial help today. Free tools, resources, and support you need.

Help Me

File a complaint

Submit a complaint with the Consumer Financial Protection Bureau today

File Complaint

Stop Phone Calls

Stop the phone calls, learn how to stop harassing phone calls

Stop Calls

Loading similar complaints

{{x.COMPANY}} {{x.ISSUE}} {{X.SUB_ISSUE}}

{{x.COMPLAINT_WHAT_HAPPENED | preview}}...

Read more