Homebridge Financial Services, Inc. Mortgage Complaint

Homebridge Financial Services, Inc. Mortgage department,

Conventional adjustable mortgage (ARM) Loan servicing, payments, escrow account Maryland

Homebridge contacted me about a missing payment in -, at first they told me it was my - - payment, which i paid to them, then they contacted me again a week after and told me that it was my - payment. At this point i started getting worried because I 've never experienced this kind of negligence before from a financial company. I gave them my bank statements from - - - -. Then they contacted me again and finally said it was my - - payment. Mind you between - - and - -, I had gotten calls from them whenever i they have n't received a payment from me on - of every month. And after making payment, they will tell me that my account is current. at no point in time between - - - - - did any one from their company called me to say i have n't made - payment. And my statements reflects that. I sent to them all my Bank Statement showing that payment went out of my account. After almost one month of going back and forth with Homebridge, we finally found out that they didnt get the payment from


my bank statement which my bank statement reflected that the money was taken out. for some reason, they didnt want to honour that. Then in - they reported that i was late in - for 60days, -, -, - and - days. The question i have is how was i able to pay on time in APR, but then late again for the rest of the months? I did a dispute with - and -. - removed their reporting because they found out that they were at fault. For some reason, after i talked to -, they told me that they understand my plight ; however, they can only remove it only if Homebridge told them to. To me that sounds crazy given i thought credit bereau is suppose to be a middle man between me and the lender and look at the facts. I have all my bank statement ready to submit them thanks