Federal student loan servicing Dealing with my lender or servicer don't agree with fees charged
MOHELA Student loan department,
Federal student loan servicing Dealing with my lender or servicer Don't agree with fees charged Maryland
I looked at my statement and noticed that the beginning balance is $ - less than the current balance. I called MOHELA to find out why and they said it was due to my forbearances. After 30 minutes of math on the phone we found out that for each month 's forbearance, they are capitalizing 2 months of interest. Not good. This might be a broader problem than just a problem for me, but it is costing me $ - because they are capitalizing double the interest on my account and the accounts of others.
MOHELA customer in Maryland
Sep 16, 2016
* Source: CFPB Complaint Database
MOHELA response to complaint:
Closed with explanation
Submit a complaint with the Consumer Financial Protection Bureau today
File ComplaintLoading similar complaints
{{x.COMPANY}} {{x.ISSUE}} {{X.SUB_ISSUE}} {{x.COMPLAINT_WHAT_HAPPENED | preview}}... |