Shellpoint Partners, LLC Mortgage Complaint

Conventional fixed mortgage Credit decision / Underwriting

Shellpoint Partners, LLC Mortgage department,

Conventional fixed mortgage Credit decision / Underwriting Pennsylvania

Shellpoint has denied my request to modify my mortgage claiming non receipt of requested documents, and also responded to a previous complaint to cfpb that I did not supply docs. Not true, all faxed and mailed multiple times. I refaxed and mailed - pages yesterday again!. Included were multiple letters from them acknowledging receip of requested docs

Shellpoint Partners, LLC customer in Pennsylvania
Sep 16, 2016

* Source: CFPB Complaint Database

Shellpoint Partners, LLC response to complaint:
Closed with explanation

Consumer disputes how Shellpoint Partners, LLC handled their complaint

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