Barclays PLC Credit Card Complaint

Billing statement

Barclays PLC Credit card department,

Billing statement Indiana

I paid off complete balance on my Juniper credit card and then they added $77.00 worth of fees after I paid. This was not a balance transfer which they claim.

Barclays PLC customer in Indiana
Sep 15, 2016

* Source: CFPB Complaint Database

Barclays PLC response to complaint:
Closed with explanation

Company profile

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How Barclays PLC handles Billing statement complaints

Created with Highcharts 4.2.3Barclays PLCComplaint HistoryComplaints1/20162/20163/20165/20166/20167/20168/20169/201610/201611/201612/20161/20174/2017012345Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3Barclays PLCBilling statement68.2%27.3%4.5%Closed with explanationClosed with monetary reliefClosed with non-monetary reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageBilling statement0.2%6.6%5.4%3.9%0.5%29.3%53.6%0.5%Untimely responseClosed with non-monetary reliefClosed without reliefClosed with reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

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