Citibank Debt Collection Complaint

Citibank Debt collection department,

Credit card Cont'd attempts collect debt not owed Debt resulted from identity theft California

On - -, 2016 I file a claim against Citibank and - - - - regarding a collection account that still is being reported it to the - major credit bureaus, Citibank issue a letter on -/-/- stating that they will follow through an investigation and that they would take them 3 month to notify of the results, it 's been 5 month already since I begin filing complaints against both of them. a Law Firm in New York called - found violations being done specifically on this account - has been the only - that understood that this account should not be reported it anymore therefore they deleted it but the collection account is still active reporting it every month as of collection to - and - I have n't got No response from Citibank as they promise my record with both Citibank and - - is on your Data List with all the information pertinent to this collection account.