JPMorgan Chase & Co. Credit Card Complaint

Unsolicited issuance of credit card

JPMorgan Chase & Co. Credit card department,

Unsolicited issuance of credit card Pennsylvania

Unexpectedly I received a new Chase Amazon Rewards Visa card in the mail. I did not request it or apply for it. So far Chase has not closed the account or explained how I ended up receiving it.

JPMorgan Chase & Co. customer in Pennsylvania
Sep 14, 2016

* Source: CFPB Complaint Database

JPMorgan Chase & Co. response to complaint:
Closed with non-monetary relief

Company profile

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How JPMorgan Chase & Co. handles Unsolicited issuance of credit card complaints

Created with Highcharts 4.2.3JPMorgan Chase & Co.Complaint HistoryComplaints1/20162/20164/20167/20169/201611/201612/20161/20170246810Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3JPMorgan Chase & Co.Unsolicited issuance of credit card72.7%27.3%Closed with explanationClosed with non-monetary reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageUnsolicited issuance of credit card0.8%57.8%11.4%22.2%1.9%5.4%0.3%0.1%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefIn progressUntimely responseSource: Consumer Financial Protection Bureau

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