Performant Financial Corporation Student Loan Complaint

Non-federal student loan Dealing with my lender or servicer received bad information about my loan

Performant Financial Corporation Student loan department,

Non-federal student loan Dealing with my lender or servicer Received bad information about my loan North Carolina

My Student Loan is with - The principle balance is $83000.00. The loan went into default and the debt was sent to Performant for collection purposes. I explained to Performant and to - PHEAA that I submitted paperwork for Income Based Payment Reduction. It was an error as this was paperwork I filed for my other Federal Student loans, which I received economic payment reduction approval for. I asked if there was anyway to submit the paperwork for this and the answer was no. The ONLY option I had to rehabilitate my loan was to pay Performant their collection fees plus interest. When I finally sat down to sign the letter to do so, I read that the max amount the can collect is - %. The paperwork I received is calculated at - %. I asked for them to correct the paperwork with a resounding NO from them. I have already


that if I paid off the loan that my credit would continue to show the loan in default for the next 7 years. I believe that I am a fairly intelligent person who due to various circumstances holds student loans longer than planned. That being said, I do not believe this collector is behaving in a way that is honest and fair to the public. - should also be held responsible as I was told they were the main driving force behind these ridiculous fees. To just enter the rehab program my principle balance will go from $83000.00 to their $100000.00 - is a private company seeking the best interest of their investors but that does not mean we should be treated this way.

Performant Financial Corporation customer in North Carolina
Sep 14, 2016

* Source: CFPB Complaint Database

Performant Financial Corporation response to complaint:
Closed with explanation

Get Help

Get personal financial help today. Free tools, resources, and support you need.

Help Me

File a complaint

Submit a complaint with the Consumer Financial Protection Bureau today

File Complaint

Stop Phone Calls

Stop the phone calls, learn how to stop harassing phone calls

Stop Calls

Contact Performant Financial Corporation

https://performantcorp.com/
866.256.0057
[email protected]
333 North Canyons Pkwy, Suite 100 
Livermore CA 94551

Loading similar complaints

{{x.COMPANY}} {{x.ISSUE}} {{X.SUB_ISSUE}}

{{x.COMPLAINT_WHAT_HAPPENED | preview}}...

Read more