Amex Credit Card Complaint

Rewards

Amex Credit card department,

Rewards California

I apply for an American Express Platinum card -/-/-, the open bonus is - MR bonus points with - purchase in the first 3 months. I fulfill the requirement and get the bonus more than 2 months ago. But just 3 days ago, The American Express take the - points off my account, which is not reasonable.

Amex customer in California
Sep 12, 2016

* Source: CFPB Complaint Database

Amex response to complaint:
Closed with explanation

Consumer disputes how Amex handled their complaint

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https://www.americanexpress.com/
800-528-4800
P.O.Box 981540
El Paso TX 79998
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