Banco Popular de Puerto Rico Bank Account Or Service Complaint

Checking account Using a debit or ATM card

Banco Popular de Puerto Rico Bank account or service department,

Checking account Using a debit or ATM card California

- Financial Abuse from Checking, Savings and CD, Manipulation of funds, disregard for Customer complaints policies and procedures. See attached

Banco Popular de Puerto Rico customer in California
Sep 12, 2016

* Source: CFPB Complaint Database

Banco Popular de Puerto Rico response to complaint:
Closed with explanation

Created with Highcharts 4.2.3Banco Popular de Puerto RicoComplaint HistoryComplaints8/20122/201310/20134/20149/201410/201411/201412/20143/20154/20157/20151/20169/201600.511.522.5Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3Banco Popular de Puerto RicoUsing a debit or ATM card70.6%23.5%5.9%Closed with explanationClosed with monetary reliefClosed with non-monetary reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageUsing a debit or ATM card2.7%63.3%24.6%4.4%1.5%2.1%1.2%0.1%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefIn progressUntimely responseSource: Consumer Financial Protection Bureau

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