Barclays PLC Credit Card Complaint

Credit line increase/decrease

Barclays PLC Credit card department,

Credit line increase/decrease Arizona

Between - and - 2015 Barclaycard lowered my credit limit in what appears to be a discriminatory practice since no credit terms had been violated. I have no 30 day lates and terms were honored on my end as a consumer yet my credit limit was lowered. This unfair practice resulted in a more adverse credit utilization metric.

Barclays PLC customer in Arizona
Sep 12, 2016

* Source: CFPB Complaint Database

Barclays PLC response to complaint:
Closed with explanation

Company profile

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How Barclays PLC handles Credit line increase/decrease complaints

Created with Highcharts 4.2.3Barclays PLCComplaint HistoryComplaints4/20165/20166/20168/20169/201610/20161/20172/20173/2017012345Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3Barclays PLCCredit line increase/decrease88.9%5.6%5.6%Closed with explanationClosed with monetary reliefClosed with non-monetary reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageCredit line increase/decrease0.2%8.2%9.7%2.3%0.4%5.8%73.3%0.1%Untimely responseClosed with non-monetary reliefClosed without reliefClosed with reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

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