The Western Union Company Money Transfers Complaint

The Western Union Company Money transfers department,

International money transfer Money was not available when promised Michigan

On - -, 2016 at - I sent over money to - . I called Western Union and they put me on hold for a half an hour. I spoke with a representative explaining my problem and he told me that I had to speak with someone else. I was then put on hold for another 20 minutes. Finally I was able to get through to someone and the then stated that I needed to be interviewed. I said that was fine, and answered all questions that were asked. They stated everything was all set, but in reality the money is still on hold with Western Union! I called yesterday, - -, 2016 and again had to wait 20 minutes on hold, had to be re-interviewed with the same questions I had answered already the prior week. Today is - -, 2016 and the money still has not been sent.