I.C. System, Inc. Debt Collection Complaint

Other (i.e. phone, health club, etc.) Cont'd attempts collect debt not owed debt was paid

I.C. System, Inc. Debt collection department,

Other (i.e. phone, health club, etc.) Cont'd attempts collect debt not owed Debt was paid Texas

-/-/2016, I 've sent a dispute to IC System regarding an - account - that has been paid. The agent name - - told me to send the letter and they will forward it onto - to resolve this account I have been disputing for years. On -/-/2016, I called IC System at - to get an update of my account, but the rep transferred me to an - account receivable rep. name -. - asked for my name, account number, social security number, and address. - with - stated she do not show that I owe anything with - for a u-verse account. I asked her please help me with IC system because they keep telling me that they are collecting these funds on behalf of -. This has been a constant battle and I feel it is unfair for them to report on an account that has been paid and resolved. On -/-/2016, I asked the gentlemen at IC System to provide the - Dept. name and - phone number that is consistently reporting this - Account balance of $270.00. The rep at IC System stated that he can not provide the name and number ; they only contact with - is by me sent a dispute letter to forward to -. I have sent a letter of dispute on many occasion, but it does not seem like IC System is forwarding the information to - to resolve my account. Here I go again with the same run around by IC System ; IC System has not provided proof they have contacted ATT to delete the account that has been paid and resolved.

I.C. System, Inc. customer in Texas
Sep 09, 2016

* Source: CFPB Complaint Database

I.C. System, Inc. response to complaint:
Closed with explanation

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Contact I.C. System, Inc.

http://www.icsystem.com/
800-443-4123
P.O. Box 64378
St. Paul MN 55164
I.C. System, Inc.
I.C. System, Inc.

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