JPMorgan Chase & Co. Money Transfers Complaint

International money transfer Other transaction issues

JPMorgan Chase & Co. Money transfers department,

International money transfer Other transaction issues

Dear Sir/ Madam, I am a freelance journalist who worked recently for - in New York . On - - -, - Newspaper erroneously instructed their bank, Chase in New York, to pay $2500.00 into an - - - account of mine, even though - had been under receivership since -/-/- the previous year following a corruption scandal ( additionally, the account been closed in - -, so no longer existed ). - has since learned from Chase in New York that the funds first went to -, then to - for further credit to - -. Chase in New York has told us that - now has them, but despite frequent approaches I have received no indication that they will be returned in the near future.


I will try to attach a copy of the wire details - the trace number is -. Many thanks in advance for your help. Best wishes, -

JPMorgan Chase & Co. customer in
Sep 09, 2016

* Source: CFPB Complaint Database

JPMorgan Chase & Co. response to complaint:
Closed with explanation

Created with Highcharts 4.2.3JPMorgan Chase & Co.Complaint HistoryComplaints3/20164/20167/20168/20169/201611/20162/201700.511.522.533.5Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3JPMorgan Chase & Co.Other transaction issues70.0%30.0%Closed with explanationClosed with monetary reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageOther transaction issues0.5%4.9%0.5%15.8%77.1%1.3%Untimely responseClosed with non-monetary reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

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