PayPal Holdings, Inc. Money Transfers Complaint

Domestic (US) money transfer Money was not available when promised

PayPal Holdings, Inc. Money transfers department,

Domestic (US) money transfer Money was not available when promised Texas

I was sent money through paypal which I have used in the past and and I was sent money - - to my account the money is appearing on my account but has not been added to the money so that I can withdraw the money. I contacted them and informed them of the situation first I was told that it was a system update that was being done and it would be done in 24 hours. I went today - - and the problem is still listed on my account again I contact Paypal explain the situation and the urgency about getting the money then I am told that there is a bug in the system and they are working on resloving the problem I asked if there was any way the money could be credited since the money was already in the account and I was told no. This is frustrating and may just cost me my job because I had to pay for somethings related to my job I have a child to feed and bills to pay who will take care of that.

PayPal Holdings, Inc. customer in Texas
Sep 09, 2016

* Source: CFPB Complaint Database

PayPal Holdings, Inc. response to complaint:
Closed with non-monetary relief

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