USAA Savings Bank Account Or Service Complaint

Other bank product/service Using a debit or ATM card

USAA Savings Bank account or service department,

Other bank product/service Using a debit or ATM card California

On -/-/2016 I initiated a chargeback against my debit card for a transaction authorized on -/-/2016 and settled on -/-/2016 for the amount of $170.00. After I called the bank, the bank placed a hold on my debit card but never issued a credit to my account for the unauthorized charge. I called my bank today - and they mentioned they never initiated a chargeback for this transaction. I want my money returned to me ASAP.

USAA Savings customer in California
Sep 02, 2016

* Source: CFPB Complaint Database

USAA Savings response to complaint:
Closed

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