Freedom Mortgage Mortgage Complaint

Conventional fixed mortgage Loan modification,collection,foreclosure

Freedom Mortgage Mortgage department,

Conventional fixed mortgage Loan modification,collection,foreclosure Oregon

My wife and I bought a home at - - -, - - , Oregon in 2002. We bought it for $81000.00, and a payment of $720.00 at 7.5 interest. My wife left me about 2 years ago and refuse to pay anything on this house. She did sign over a quit-claim deed. I went to my mortgage company, Freedom Mortgage, and ask if I could apply for a hardship program due to loss of income from my wife. I am - years old, - on Social Security income only, a - veteran and a - I suffered in a car accident when I turned -. The mortgage company put me on trial basis and lowered my payments per month at $590.00 per month. I have always paid what was required every month without missing one payment, but they are saying in one of their letters they have not received any payment - that is not true, they received the lesser payment required of me to pay. During this time, the mortgage co., kept adding on extra charges per month the difference between the trial payment to the original payment. When I asked them about this extra charges, they told


gave me a quit-claim deed. They told me they could and re-issued me new papers with just my name, I went to the housing authority and had this papers signed, notarized and sent back. In one of their letters they denied my modification as they say I did not send in the paperwork signed and assisted by HUD. That is not true! I sent them the paperwork on schedule. 5 months later they come to me and tell me they still require her signature and if she does not sign, I am going to go into foreclosure, because adding the difference between my trial payment to the original payment, I am delinquent with my mortgage and owe them $5300.00 and if I do n't pay this amount up to par by - -, they are going to start foreclosure procedures on me. My home right now I owe is $63000.00 and I feel what this mortgage co., has done to me is unfair practices. I need help!

Freedom Mortgage customer in Oregon
Aug 31, 2016

* Source: CFPB Complaint Database

Freedom Mortgage response to complaint:
Closed with explanation

Get Help

Get personal financial help today. Free tools, resources, and support you need.

Help Me

File a complaint

Submit a complaint with the Consumer Financial Protection Bureau today

File Complaint

Stop Phone Calls

Stop the phone calls, learn how to stop harassing phone calls

Stop Calls

Loading similar complaints

{{x.COMPANY}} {{x.ISSUE}} {{X.SUB_ISSUE}}

{{x.COMPLAINT_WHAT_HAPPENED | preview}}...

Read more