I.Q. Data International, Inc. Debt Collection Complaint

Other (i.e. phone, health club, etc.) Cont'd attempts collect debt not owed debt is not mine

I.Q. Data International, Inc. Debt collection department,

Other (i.e. phone, health club, etc.) Cont'd attempts collect debt not owed Debt is not mine California

I rented a unit at - - -. - -, - -, CA - beginning in - 2016. The term of lease was from -/-/--/-/2016. I had my final moveout inspection -/-/-, and the business was made aware that I would not be renewing my contract. The inspection was fine, and we signed paperwork indicating no damages. - - was the last day of the contract. I paid my -/-/- rent and made sure my balance was at $0.00 at the end of the month. On or about - -, 2016, I received a notice from bill collectors indicating I owed $580.00. I called the office and they indicated that I did n't owe anything and my balance was at $0.00. I then went to the complex to meet with the bookkeeper, - ( - ). She stated that technical error had caused me to be billed for -/-/-, even though they knew I was no longer living there. She also indicated that she would call headquarters and call me the next day with the problem resolved. She also stated she would make sure the bill collectors were aware that the notice to them was in error. She gave me

a live person. Moreover, I received a call this morning from the bill collectors ( IQ Data ) who stated that they had not been given any other information from the management to indicate this was a mistake on their part. They stated even though I sent in a dispute, they did not need verification from the business that the debt was really owed, in violation of my rights under the Fair Debt Collection Act. They stated this will affect my credit, and I should pay the bill and try to get a refund later. I refused. Finally, I have not been refunded my security deposit and it has been 30 days since I have moved out.

I.Q. Data International, Inc. customer in California
Aug 30, 2016

* Source: CFPB Complaint Database

I.Q. Data International, Inc. response to complaint:
Closed with explanation

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Contact I.Q. Data International, Inc.

(888) 248-2509
[email protected]
1010 SE Everett Mall Way Ste 100 
Everett WA 98208

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