Credit Protection Association, L.P. Debt Collection Complaint

Other (i.e. phone, health club, etc.) Cont'd attempts collect debt not owed debt is not mine

Credit Protection Association, L.P. Debt collection department,

Other (i.e. phone, health club, etc.) Cont'd attempts collect debt not owed Debt is not mine Maryland

We signed up with - in - yet had multiple Internet, TV, and phone outages. At first I was told we would be given three months of credit for our troubles. After that did n't happen - due to - 's shoddy record keeping - and the outages persisted, I explained to them that since their service was unreliable we had to cancel our account with them and did not want to be held responsible for the early termination fee. The agent that cancelled my service told me this would be taken care of in early -. Over the course of the last nearly two months, I have been told by at least SI- different - representatives how sorry they are that the charge has not been removed and how they will eliminate it and it is not our responsibility. Not only have they still not eliminated it - nor even have any record of my previous calls - but now I am getting collection notices from Credit Protection Association threatening to report me to the credit bureaus.

Credit Protection Association, L.P. customer in Maryland
Aug 28, 2016

* Source: CFPB Complaint Database

Credit Protection Association, L.P. response to complaint:
Closed with non-monetary relief

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Contact Credit Protection Association, L.P.
[email protected]
13355 Noel Road, 21st Floor
Dallas TX 75240

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