Overton, Russell, Doerr and Donovan, LLP Debt Collection Complaint

Medical Communication tactics threatened to take legal action

Overton, Russell, Doerr and Donovan, LLP Debt collection department,

Medical Communication tactics Threatened to take legal action New York

Several of the categories applied. They refused to return phone calls or allow me to speak with attorneys. They called after hours. Receptionist was abusive and hung up on me. They threatened to sue me and did on incorrect amount ofdebt. They refused to negotiaye reficed amount or payment plan. They repeated phone calls after hours. They did not respond to written requests

Overton, Russell, Doerr and Donovan, LLP customer in New York
Aug 24, 2016

* Source: CFPB Complaint Database

Overton, Russell, Doerr and Donovan, LLP response to complaint:
Closed with explanation

Created with Highcharts 4.2.3Overton, Russell, Doerr and Donovan, LLPComplaint HistoryComplaints8/201412/20146/20158/201600.250.50.7511.25Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3Overton, Russell, Doerr and Donovan, LLPCommunication tactics75.0%25.0%Closed with explanationClosed with non-monetary reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageCommunication tactics4.2%71.5%1.6%20.3%0.3%2.1%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefIn progressUntimely responseSource: Consumer Financial Protection Bureau

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