Statebridge Company Mortgage Complaint

Conventional fixed mortgage Loan servicing, payments, escrow account

Statebridge Company Mortgage department,

Conventional fixed mortgage Loan servicing, payments, escrow account Georgia

My mortgage was transferred from - - - to Statebridge Financials LLC on -/-/2016. My credit score dropped - points due to the transfer, which I hoped would recover after Statebridge reports my on-time payments. On-time payments in the full amount with some payments with additional escrow have been made for - 2016, - 2016, - 2016, - 2016, - 2016 and - 2016. None of these on-time payments have been reported by Statebridge to the credit agencies and therefore my score is well below any fair assessment and access to fair credit. By not reporting these on-time payments, Statebridge locks me into high percentage loans which otherwise could be refinanced.

Statebridge Company customer in Georgia
Aug 22, 2016

* Source: CFPB Complaint Database

Statebridge Company response to complaint:
Closed with explanation

Consumer disputes how Statebridge Company handled their complaint

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