Barclays PLC Credit Card Complaint

Identity theft / Fraud / Embezzlement

Barclays PLC Credit card department,

Identity theft / Fraud / Embezzlement North Carolina

- reversed a ligitimate payment on my Barclays credit card on -/-/- totaling $2100.00. This payment was authorized by my husband - - on -/-/- after receiving an insurance settlement. We were married and living in the same household on -. - committed adultry and abandoned me financially and i filed for legal separation on -/-/-. My atty. advised me to change my locks, garage doors and security system codes due to I owned the home. I have contacted Barclays on three occassions- customer service, fraud department and customer relations and nothing has been done to help me in this situation. I am wanting Barclays to take this reversal off my account and absorbed by their bad debt reserve or take action against - and bring my balance back under my credit limit. I can not afford to pay this or affect my credit score negatively. I have a text message from - - stating that he was well aware of the payment made to this card.

Barclays PLC customer in North Carolina
Aug 18, 2016

* Source: CFPB Complaint Database

Barclays PLC response to complaint:
Closed with explanation

Created with Highcharts 4.2.3Barclays PLCComplaint HistoryComplaints1/20162/20163/20164/20165/20166/20167/20168/20169/201610/201611/201612/20161/20172/20173/20174/20170246810Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3Barclays PLCIdentity theft / Fraud / Embezzlement62.5%23.2%14.3%Closed with explanationClosed with monetary reliefClosed with non-monetary reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageIdentity theft / Fraud / Embezzlement0.2%13.6%6.8%2.6%0.9%17.4%57.7%0.7%Untimely responseClosed with non-monetary reliefClosed without reliefClosed with reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

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