Barclays PLC Credit Card Complaint

Billing statement

Barclays PLC Credit card department,

Billing statement California

I have monthly and yearly subscription and some I do n't even remember. So to protect myself, I report a stolen credit card. I received the new card from Barclay Card and to be safe I moved my monthly subscription to - -. As now, I have a charge from - that I did not authorized this charge and I called Barclay for the second time. They told me that as long that I did not cancel my subscription, the merchant will update with my new CCS ... and I can not get on hold with -.


me ... but it is not the role of Barclay - to mange the dispute with fees and what so ever. I called Barclay on -/-/16 and nothing was done. I just call now, spoke to a man ... we went over the issue and he put me on hold ... I call around - Pacific Time and now 43 minutes later ... it rings busy and it hangs up. Please ... we need some kind of protection and stop Barclay Card with this unlawful Act.

Barclays PLC customer in California
Aug 18, 2016

* Source: CFPB Complaint Database

Barclays PLC response to complaint:
Closed with monetary relief

Created with Highcharts 4.2.3Barclays PLCComplaint HistoryComplaints1/20162/20163/20165/20166/20167/20168/20169/201610/201611/201612/20161/20174/2017012345Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3Barclays PLCBilling statement68.2%27.3%4.5%Closed with explanationClosed with monetary reliefClosed with non-monetary reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageBilling statement0.2%6.6%5.4%3.9%0.5%29.3%53.6%0.5%Untimely responseClosed with non-monetary reliefClosed without reliefClosed with reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

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