Barclays PLC Credit Card Complaint

Billing statement

Barclays PLC Credit card department,

Billing statement New York

I have a upromise - issued by Barclay 's bank. They have locked me out of the account and will not provide statements or information to manage the debt. They are demanding documents I do not have to prove my identity. I have made payments by blindly sending them to the payments address hoping not to be late.

Barclays PLC customer in New York
Aug 17, 2016

* Source: CFPB Complaint Database

Barclays PLC response to complaint:
Closed with explanation

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How Barclays PLC handles Billing statement complaints

Created with Highcharts 4.2.3Barclays PLCComplaint HistoryComplaints1/20162/20163/20165/20166/20167/20168/20169/201610/201611/201612/20161/20174/2017012345Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3Barclays PLCBilling statement68.2%27.3%4.5%Closed with explanationClosed with monetary reliefClosed with non-monetary reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageBilling statement0.5%53.6%29.3%6.6%3.9%5.4%0.5%0.2%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefIn progressUntimely responseSource: Consumer Financial Protection Bureau

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