Citibank Credit Card Complaint

Forbearance / Workout plans

Citibank Credit card department,

Forbearance / Workout plans Georgia

About 41 monthly payments in on a 60-month repayment plan with Citibank. In error, they drafted - payments from my bank account in - ( 3 days apart ). Refund of $36.00 NSF fee and refund of $530.00 was approved to be escalated ( -48 hours ) on -/-/16. As of -/-/16, refund has not occurred although I have contacted Citibank multiple times to no avail. Only getting the runaround.

Citibank customer in Georgia
Aug 17, 2016

* Source: CFPB Complaint Database

Citibank response to complaint:
Closed with monetary relief

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Contact Citibank

http://online.citibank.com/
800-870-1073
701 E 60th St N
Sioux Falls ND 57104
Citibank
Citibank

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