Performant Financial Corporation Student Loan Complaint

Performant Financial Corporation Student loan department,

Federal student loan servicing Dealing with my lender or servicer Trouble with how payments are handled New York

Performant is a collector. I have - defaulted student loans. I have been making rehabilitation payments of $410.00 a month off of a debit card since - 2015. I have also been making additional, voluntary payments of $580.00 a month. I noticed that although I made the additional payment a number of times on the first of the month, that it did not get credited by performant until the end of the month. I called Performant at least twice to try and find out whether the $580.00 was being timely applied to my debt ( so as to decrease the interest that accumulates ). Perfomant 's operators got irritated with and put me on hold for long periods of time. I never got a satisfactory answer.