USAA Savings Money Transfers Complaint

Domestic (US) money transfer Other transaction issues

USAA Savings Money transfers department,

Domestic (US) money transfer Other transaction issues South Carolina

Hello, Upon reviewing my - - business checking account to prepare for second quarter financial statements I noticed - unauthorized ACH debits on my account paid to the merchant USAA. Upon noticing this fraud, I reviewed my personal account and found an additional -. The detail on the bank statements for these - charges are as follows : -/-/2016 USAA - $10000.00 -/-/2016 USAA - $5200.00 -/-/2016 USAA - $5200.00 -/-/2016 USAA - $5100.00 -/-/2016 USAA - $5000.00 -/-/2016 USAA SAV-- $5000.00 Until I saw these debits, I had never heard of USAA let alone do business with them or authorize them to take any money from my accounts. I understand they are a financial institution for military people. I have never been in the military, nor has anyone in my family. The individuals listed above in the transaction detail are unknown to me.

USAA Savings customer in South Carolina
Aug 12, 2016

* Source: CFPB Complaint Database

USAA Savings response to complaint:
Closed with explanation

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