Capital One Credit Card Complaint

Capital One Credit card department,

Billing disputes Georgia

In a nut shell, I have made - purchases with same merchant and had returned the product from - transaction. When I got the bill, I did not recognize - transaction ( $67.00 ) and put a disputed it, Few days later I remember as a legitimate charge. I called the bank and told them to release the money. Since I had made a return with the same merchant, the merchant had issued a credit for that transaction. The actual disputed transaction has no relation to this credit. Since I disputed the transaction through the credit card, the credit card issued a credit, but when investigated, the credit card company ran into a credit that has nothing to do with the disputed transaction. This transaction has different times and reference number etc, the merchant took the position that since the merchant has issued a credit, even though a different amount, product, time, reference etc, the credit card company rebill be the credit as a charge on my account for $67.00. The credit card has not released the money to the merchant nor to the consumer but put it in their pocket where it does not belong. The money must be returned to merchant and given proof to consumer to follow up with merchant or return to the consumer. thanks I have called a few times but all invain.