Santander Bank US Bank Account Or Service Complaint

Checking account Account opening, closing, or management

Santander Bank US Bank account or service department,

Checking account Account opening, closing, or management Massachusetts

I opened a Santander banking account in - of 2016. At the time of opening there was a $150.00 incentive to open the account. Since that time, I have called Santander 2 times to determine when the - will be credited. - call I was told there is a 3 month wait to get the credit so I would get it in -. 2nd time I called I was told -. I just called today - and was told I am not eligible to receive the incentive. I wish to log a complaint about Santander 's deceptive business practices.

Santander Bank US customer in Massachusetts
Aug 05, 2016

* Source: CFPB Complaint Database

Santander Bank US response to complaint:
Closed

Created with Highcharts 4.2.3Santander Bank USComplaint HistoryComplaints3/20125/20127/20129/201211/20121/20133/20135/20137/20139/201311/20131/20143/20145/20147/20149/201411/20141/20153/20155/20157/20159/201511/20151/20163/20165/20167/20169/201611/20161/20173/20170510152025Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3Santander Bank USAccount opening, closing, or management49.6%37.7%8.8%0.6%1.5%1.7%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageAccount opening, closing, or management0.1%8.6%3.3%1.8%3.7%15.8%66.2%0.6%Untimely responseClosed with non-monetary reliefClosed without reliefClosed with reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

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