NetSpend Corporation, a TSYS Company Prepaid Card Complaint

ID prepaid card Fees

NetSpend Corporation, a TSYS Company Prepaid card department,

ID prepaid card North Carolina

- has scammed me via a laundry list of fees that have racked up over $30.00 in two days. I got my first Direct Deposit over $500.00 on -/-/2016, and I received a text stating that I was upgraded to a Premier status. I already knew this was a benefit that Netspend offered, so I proceeded to use my card to pay bills and do things I needed to do for my family. Tonight I looked over my charges because I was short and could n't figure out why. I have various fees for everytime I used that card until I last used it a few days after my DD. I counted over $30.00 in fees in TWO DAYS ; which is OUTRAGEOUS and something I would 've never paid seeing as I just recovered from a car accident that left me UNEMPLOYED for almost two months. I called their " customer service '' line tonight, and after arguing with the rep and him trying to tell me that I " misinterpreted '' the text I got, I asked for a supervisor, and after waiting on hold for that " supervisor '' for almost 10 minutes, He ( name was - ), pretended not to hear me, when I KNOW he could, and hung up on me.

NetSpend Corporation, a TSYS Company customer in North Carolina
Aug 04, 2016

* Source: CFPB Complaint Database

NetSpend Corporation, a TSYS Company response to complaint:
Closed with explanation

Get Help

Get personal financial help today. Free tools, resources, and support you need.

Help Me

File a complaint

Submit a complaint with the Consumer Financial Protection Bureau today

File Complaint

Stop Phone Calls

Stop the phone calls, learn how to stop harassing phone calls

Stop Calls

Loading similar complaints

{{x.COMPANY}} {{x.ISSUE}} {{X.SUB_ISSUE}}

{{x.COMPLAINT_WHAT_HAPPENED | preview}}...

Read more