Citizens Financial Group, Inc. Bank Account Or Service Complaint

Checking account Problems caused by my funds being low

Citizens Financial Group, Inc. Bank account or service department,

Checking account Problems caused by my funds being low Vermont

Citizens bank deducted $1300.00 from my joint checking account. When I called they told me it was for an account that was in overdraft since 2007. I have no recollection of this account and wanted proof that i opened it, they said to contact the branch for that. The branch where it supposedly was opened no longer has those records. I have never been notified about this account. I have a joint account and recently opened a business account at this very branch and NEVER has this " bad debt '' account been mentioned. When I spoke with the Branch Manager he could n't find the account in his system. Neither here nor there, they have violated Vermont 's Statue of Limitations. According to the Federal Reserves, Citizen Bank is is not federally regulated on deposit accounts and it automatically defaults to state laws.

Citizens Financial Group, Inc. customer in Vermont
Aug 03, 2016

* Source: CFPB Complaint Database

Citizens Financial Group, Inc. response to complaint:
Closed with explanation

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