Statebridge Company Mortgage Complaint

Conventional fixed mortgage Loan servicing, payments, escrow account

Statebridge Company Mortgage department,

Conventional fixed mortgage Loan servicing, payments, escrow account Alabama

Statebridge Company or one of it 's employees cashed a check for $3100.00 that was sent to them to be applied to my escrow account. I have called daily since check was mailed to them and have been told they had not received it. The check was issued by - ins and they confirmed today that they check was cashed -/-/2016.After speaking with - different representatives and I confronted them with the fact that they had, indeed cashed the check I request to speak with customer service manager and was instead transferred to the insurance department. They have refused to respond to my written request to apply funds to my escrow account as request.

Statebridge Company customer in Alabama
Aug 03, 2016

* Source: CFPB Complaint Database

Statebridge Company response to complaint:
Closed with explanation

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