JPMorgan Chase & Co. Bank Account Or Service Complaint

Other bank product/service Using a debit or ATM card

JPMorgan Chase & Co. Bank account or service department,

Other bank product/service Using a debit or ATM card Virginia

I had a debit card only account with Chase and it was impossible for me to have insufficient funds in my account.

JPMorgan Chase & Co. customer in Virginia
Jul 30, 2016

* Source: CFPB Complaint Database

JPMorgan Chase & Co. response to complaint:
Closed with explanation

Consumer disputes how JPMorgan Chase & Co. handled their complaint

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How JPMorgan Chase & Co. handles Using a debit or ATM card complaints

Created with Highcharts 4.2.3JPMorgan Chase & Co.Complaint HistoryComplaints1/20162/20163/20164/20165/20166/20167/20168/201611/201602.557.51012.5Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3JPMorgan Chase & Co.Using a debit or ATM card59.7%40.3%Closed with explanationClosed with monetary reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageUsing a debit or ATM card0.1%4.4%2.1%1.5%2.7%24.6%63.3%1.2%Untimely responseClosed with non-monetary reliefClosed without reliefClosed with reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

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