Bank of the West Bank Account Or Service Complaint

Other bank product/service Account opening, closing, or management

Bank of the West Bank account or service department,

Other bank product/service Account opening, closing, or management California

Applied for business loan. As of today it 's a month since it was started. Bank staff works not full day in branch and it delays the process. Finally when all verification cleared ( after Month ) and only loan should be signed bank agent will go on 2 weeks vacation and nobody can finalize the process. My husband is out of business for that reason for more then a month.

Bank of the West customer in California
Jul 28, 2016

* Source: CFPB Complaint Database

Bank of the West response to complaint:
Closed with explanation

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