USAA Savings Bank Account Or Service Complaint

USAA Savings Bank account or service department,

(CD) Certificate of deposit Deposits and withdrawals Maryland

I cashed in a CD - - in the amount of $2400.00 and USAA said they would send the money to my - on the -. it never got there. I have been calling USAA and now they said is was not sent until the -.. To day is the -. and still nothing in - account. I asked for interest on the money and they said they could not because I do not have a account there. All I get is the run around from USAA. They keep sending me from one person to another with no results