Banco Popular de Puerto Rico Consumer Loan Complaint

Banco Popular de Puerto Rico Consumer Loan department,

Vehicle loan Problems when you are unable to pay

The Debt Collection Agency contracted by Popular Auto in charge of the repossession of my vehicle is charging me a service charge fee consisting of $300.00. Local regulations promulgated by the Department of Consumer Affairs of - -, especifically prohibits this practice. For that matter said regulation establishes in Rule 17 ( a ) of Regulation 6451 of the Department of Consumers Affair of - - that the Debt Collection Agency is prohibited from " collecting or requiring the debtor to pay additional charges on the amount owed and the costs incurred by the collection agency in its normal collection management ... ''.