ERC Debt Collection Complaint

Improper contact or sharing of info talked to a third party about my debt

ERC Debt collection department,

I do not know Improper contact or sharing of info Talked to a third party about my debt Texas

I am not actually the primary party. I am the Third Party. I was contacted and asked for a family member 's information after I clearly stated that the person did not reside at MY number. I asked what the call was about and he said it was a personal business matter. Then do n't call me. He also refused to tell me what company he was with, but - knows. Enhanced Recovery Company.

ERC customer in Texas
Jul 27, 2016

* Source: CFPB Complaint Database

ERC response to complaint:
Closed

Consumer disputes how ERC handled their complaint

Created with Highcharts 4.2.3ERCComplaint HistoryComplaints5/20167/20169/201611/201612/20161/20172/20170123456Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3ERCImproper contact or sharing of info30.8%7.7%61.5%ClosedClosed with explanationClosed with non-monetary reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageImproper contact or sharing of info2.0%15.9%4.9%1.1%75.5%0.5%Untimely responseClosed with non-monetary reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

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https://pay.ercbpo.com/app/default.aspx
(800) 861-9730 
customercare@ercbpo.com
8014 Bayberry Rd 
Jacksonville FL 32256

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