Capital One Bank Account Or Service Complaint

Checking account Making/receiving payments, sending money

Capital One Bank account or service department,

Checking account Making/receiving payments, sending money New Jersey

Since 2014, fake companies have been taking money from my account. It 's always been small amounts, approx -- each time and about twice a month. I went to my bank branch and filed the claims for. - checks, was reimbursed right away for - checks ( within 90 days from when I filed ) and now the bank is saying they are n't giving me the balance of those checks. The way I realized this was when my account was over drafted when they took the money outs. None of these checks are signed by me, they are all singed. By my email address.

Capital One customer in New Jersey
Jul 25, 2016

* Source: CFPB Complaint Database

Capital One response to complaint:
Closed with explanation

Created with Highcharts 4.2.3Capital OneComplaint HistoryComplaints3/20124/20125/20126/20127/20128/20129/201210/201211/201212/20121/20132/20133/20134/20135/20136/20137/20138/20139/201310/201311/201312/20131/20142/20143/20144/20145/20146/20147/20148/20149/201410/201411/201412/20141/20152/20153/20154/20155/20156/20157/20158/20159/201510/201511/201512/20152/20163/20164/20165/20166/20167/20160102.557.5Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3Capital OneMaking/receiving payments, sending money1.1%76.5%15.6%2.2%1.7%2.2%0.6%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefIn progressSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageMaking/receiving payments, sending money0.1%5.3%3.8%1.9%2.6%18.3%67.1%1.0%Untimely responseClosed with non-monetary reliefClosed without reliefClosed with reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

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Contact Capital One

http://www.capitalone.com/
(703) 720-1000
richard.fairbank@capitalone.com
1680 Capital One Dr
McLean VA 22102
Capital One
Capital One

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