Barclays PLC Credit Card Complaint

Late fee

Barclays PLC Credit card department,

Late fee Missouri

I called two months ago and requested that my due payment day will be the same day as another barclay card which is on -/-/-. Barclay failed change the day and as a result I have two late payment fees. - in customer service told me that I am lying and that I never called.

Barclays PLC customer in Missouri
Jul 22, 2016

* Source: CFPB Complaint Database

Barclays PLC response to complaint:
Closed with monetary relief

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How Barclays PLC handles Late fee complaints

Created with Highcharts 4.2.3Barclays PLCComplaint HistoryComplaints2/20163/20165/20167/20168/201610/201611/201612/20161/20172/20173/20170123456Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3Barclays PLCLate fee42.1%57.9%Closed with explanationClosed with monetary reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageLate fee0.0%3.0%2.8%7.6%0.6%52.7%32.9%0.4%Untimely responseClosed with non-monetary reliefClosed without reliefClosed with reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

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