Southwest Recovery Services, Inc. Debt Collection Complaint

Medical Cont'd attempts collect debt not owed debt is not mine

Southwest Recovery Services, Inc. Debt collection department,

Medical Cont'd attempts collect debt not owed Debt is not mine Arizona

I had a - done in 2012 in - -, NV. I had - - - ins. I paid my $100.00 deductible the night of the study. Time lapsed. I started getting calls from Southwest Recovery Services ( - - - - - - -, T- - ) about the - center bill. After many calls to my ins co, SW Recovery and the - company 's supplier, I found out : - center went out of business, but before closing they sold the accounts receivable accounts to SW Recovery. In addition, - Co never turned in a claim for my - to my ins co. It is the responsibility of the - to bill my insurance co or to at least let me know they did not bill so I could handle the paperwork. They did not. By the time I found out the allotted time to file a claim had expired. I did not know that the - co did not bill the ins co until I started receiving calls from SW Recovery. I have all the records of SW Recovery phone calls.


I sent certified return receipt letters to all - credit bureaus explaining that the medical bill for the - was the - company 's responsibility. Some of the bureaus removed a few entries but not all of them. I can forward you a spreadsheet of the phone records of the calls SW Recovery made to me. All but the first few calls were after I had told them I was not responsible for the - bills and not to call me. The calls continued. Over two hundred calls. I had requested from SW Recovery a detailed list of what I owed. They could not provide any detail at all. They said they had no record of the billing, yet they gave - individual items to the credit bureaus which totaled $4200.00 more than I owed. Please help me get the SW Recovery derogatory items removed from my credit reports. Your help is appreciated.

Southwest Recovery Services, Inc. customer in Arizona
Jul 22, 2016

* Source: CFPB Complaint Database

Southwest Recovery Services, Inc. response to complaint:
Closed with explanation

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