Union Bank Bank Account Or Service Complaint

Savings account Account opening, closing, or management

Union Bank Bank account or service department,

Savings account Account opening, closing, or management California

Union Bank closed a business savings account without advanced notice or warning, subsequently issue a cashiers check ( without request for signature or confirmed receipt ). They indicated it was mailed on - -, 2016 and has not arrived. They can not confirm whether it was returned or delivered. They are holding our money hostage without any recourse. However, if we request a replacement check they have to wait up to 90 days for the replacement check. Meanwhile they are holding our money hostage. This is for a business and critical backup fund. While we are not a large company it is enough to make a difference.

Union Bank customer in California
Jul 22, 2016

* Source: CFPB Complaint Database

Union Bank response to complaint:
Closed with explanation

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