HSBC North America Holdings Inc. Bank Account Or Service Complaint

Checking account Problems caused by my funds being low

HSBC North America Holdings Inc. Bank account or service department,

Checking account Problems caused by my funds being low New York

I have been closing my account at HSBC by cancelling all of my activity in the account for the past two months. HSBC refused to notify me when a request for withdrawing funds from - - came in and I had no money in the account. They have my email address and often send me emails for new products and services. They deliberately covered the check so they could collect on the fees and penalties for an overdrawn account. I do not have overdraft protection, so they should not have covered the check and should have notified me immediately.

HSBC North America Holdings Inc. customer in New York
Jul 20, 2016

* Source: CFPB Complaint Database

HSBC North America Holdings Inc. response to complaint:
Closed with non-monetary relief

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