TD Bank US Holding Company Bank Account Or Service Complaint

Checking account Deposits and withdrawals

TD Bank US Holding Company Bank account or service department,

Checking account Deposits and withdrawals Pennsylvania

Deposited - payroll checks, totaling over $2800.00. The teller told me the funds would be available the next business day. Funds are still not available 1 week later despite numerous calls and visits to the bank. At each call and visit, I was told the funds would clear the next day. At the last call three days ago, I was informed that the check would be held for 6 days at maximum. It is now 7 business days in and I have no anser as to when funds will clear. The bank is posting electronic bill payments and calculating a minus balance with imposed late fees despite pending checks. I would like to close account but the bank has refused because the balance is " minus '' despite the $2800.00 deposit that has not yet cleared.

TD Bank US Holding Company customer in Pennsylvania
Jul 20, 2016

* Source: CFPB Complaint Database

TD Bank US Holding Company response to complaint:
Closed with explanation

Created with Highcharts 4.2.3TD Bank US Holding CompanyComplaint HistoryComplaints12/20151/20162/20163/20164/20165/20166/20167/20168/2016012345Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3TD Bank US Holding CompanyDeposits and withdrawals61.1%27.8%11.1%Closed with explanationClosed with monetary reliefClosed with non-monetary reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageDeposits and withdrawals3.2%64.9%20.9%4.5%1.8%3.6%1.0%0.0%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefIn progressUntimely responseSource: Consumer Financial Protection Bureau

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