I.C. System, Inc. Debt Collection Complaint

I.C. System, Inc. Debt collection department,

Medical Cont'd attempts collect debt not owed Debt was paid California

I was referred to - ( - ) by my insurance company after I -. - had me come in six times for very short consultations and - each time. I was not told upfront what the copay was. A few weeks after my appointments, I learned that the copays ranged from $60.00 to $80.00 per visit. I was shocked because many of the visits were only - minutes each with a nurse practitioner. When I was presented with my bills ( totaling $300.00 ), I tried to dispute the claims, and spent hours on the phone with my insurance company and with -. In the end, I ended up paying the - invoices totaling $300.00 because they would not budge with the copay amounts they were charging, and my insurance would not cover it. I sent - the six payments in - -. By then, my payments had already gone into collections and I was receiving mail from a debt collector between -/-/--/-/-. I talked with them on the phone on three separate occasions, verifying that I had indeed paid the $300.00. Finally, after several months of hearing from them, they stopped contacting me. The last time I talked


called them up right away and said that it had indeed been paid in - -, and I asked that they clarify this with - because I did not want to keep getting harassed after I had paid. On - -, -, I received a letter from IC System that - said I had not paid the debt, and that they were still waiting on it. So today I sent them proof that I had paid, through my - - bank statement showing scanned copies of the - deposited checks. I sent a cover letter along with this proof asking that they please stop contacting me and that they wipe my credit clear of this debt because I had paid it within 3 months of receiving the original invoices. This entire ordeal has been very time-consuming and frustrating because I paid the debt nearly a year ago and am still being harassed about it.