Amex Credit Card Complaint

Other

Amex Credit card department,

Kansas

I recently filed a complaint about American Express failing to accurately report my credit history. They state the account was transferred to - ; therefore, I need to contact them about the problem. - has clearly stated that American Express is responsible for accurately reporting the credit history while I was a member with them. This issue predates - purchasing the account. So clearly American Express needs to resolve this issue. Please refer to the original complaint.

Amex customer in Kansas
Jul 19, 2016

* Source: CFPB Complaint Database

Amex response to complaint:
Closed with explanation

Created with Highcharts 4.2.3AmexComplaint HistoryComplaints12/20112/20124/20126/20128/201210/201212/20123/20135/20137/20139/201311/20131/20143/20145/20147/20149/201411/20141/20153/20155/20157/20159/201511/20151/20163/20165/20167/20169/201612/201605101520Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3AmexOther0.7%69.3%13.4%11.2%0.7%4.6%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageOther0.1%13.5%3.8%1.9%0.8%13.1%66.1%0.7%Untimely responseClosed with non-monetary reliefClosed without reliefClosed with reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

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Contact Amex

https://www.americanexpress.com/
800-528-4800
P.O.Box 981540
El Paso TX 79998
Amex
Amex

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