Client Services, Inc. Debt Collection Complaint

Disclosure verification of debt not given enough info to verify debt

Client Services, Inc. Debt collection department,

I do not know Disclosure verification of debt Not given enough info to verify debt Arizona

This is a complaint from - - against Client Services for Client Service 's failure to provide requested information for the debt alleged. On - -, 2016, consumer, - -, received a demand letter from creditor, Client Services. On - -, 2016, consumer ( through legal counsel ) responded with a written request for documentation, including the following : a. Signed copy of the original contact ( s ) ; b. Any notice ( s ) of assignment or receipt of sale of the debt alleged ; c. Any notice ( s ) of delinquency ; d. Ledgers/spreadsheets/accounting statements showing how the debt alleged was accrued ( including any fees and interest charges added to this debt ) ; e. A copy of your debt collection rights license ; f. Proof that you are licensed to collect this debt in Arizona ; and g. Any other documentation which tends to show validity. It has been over a month since this request, and we have received no response. Creditor 's failure to respond to a consumer 's good faith request for documentation makes it impossible for the consumer to make an informed decision regarding the debt alleged. This is a violation of USC 1692, and other federal acts which require lenders and debt collectors to act in good faith and refrain from unfair deceptive or abusive acts.

Client Services, Inc. customer in Arizona
Jul 18, 2016

* Source: CFPB Complaint Database

Client Services, Inc. response to complaint:
Closed with explanation

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