R.M. Galicia, Inc. Debt Collection Complaint

R.M. Galicia, Inc. Debt collection department,

Medical Improper contact or sharing of info Contacted employer after asked not to California

Our company changed insurance in - of -. I received vision services at - - hospital in - - in early -. The bills were apparently sent to my office, not home as indicated. Typically, it takes several months for insurance companies to determine the amount they will pay and the amount owed by the insured and then they will bill the insured. 2 months later a collection agency, Progressive Management Systems in - -, CA contacted my employer and told them of the issue but did not call me and I was n't alert at the time. I found out about the contact later after receiving a subsequent contact from the agency. I immediately called the agency and they agreed to remove the delinquency and note I was not at fault and in fact just became aware of the outstanding nature of the bill. I was concerned about their un professional behavior over the phone, talked with a supervisor but was still worried about their tactics. I then called - and immediately paid the bill and they advised that they would delete the delinquency. As far as i know this has not been done.